Returned Merchandise Authorization (RMA) and Repair
Use of FactoryTalk ProductionCentre assists in
- Enhanced global repair efficiencies by spending time and
resources using data, leaving the task of data collection to FactoryTalk
ProductionCentre
- Generating quick response to customer inquiries by providing customers with real-time order status via the web
- Rapid diagnosis of defects by relying on a view of past repairs, manufacturing history and most common repairs
- Product quality improvement by enforcing repair processes and incorporating engineering or field change orders into returned merchandise
FactoryTalk ProductionCentre works as an excellent supplier manager as it
- Provides full traceability of supplier components, reducing time required for root-cause analysis and recall management
- Includes supplier part management and cross-referencing capabilities
- Produces metrics on supplier quality such as inspection results and supplier quality trends
- Implements supplier sampling plans including skip lot, ANSI
Z1.4, ANSI Z1.9, Dodge Romig, Zero acceptance, and first article
inspections
- Integrates with CAPA to provide Supplier Corrective Action Requests (SCAR)
This exclusive software is capable enough to
- Convert operational data into information for fact-based decision-making
- Use a single data model to span supplier, manufacturing and repair for unsurpassed insights that disparate systems can easily overlook
- Provide more than 50 web-based standard reports
- Real-time response and alerting with live transactional data reporting
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